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Privacy Policy

This Privacy Policy explains how we collect, use and safeguard your information when you use our website, products or services.

Carteer Property & Design (“we,” “our” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information – such as your name, email address, phone number, billing details or payment information when you provide them to us

  • Non-Personal Information – such as browser type, device information, IP address and website usage statistics collected automatically

We only collect personal information that is reasonably necessary for our business functions or activities and we will take reasonable steps to ensure the information is accurate, up-to-date and complete.

 

2. How We Use Your Information

We may use your information to:

  • Provide, operate and maintain our services

  • Process transactions and send related information

  • Improve user experience and develop new features

  • Send you updates, marketing communications and service-related notifications

  • Comply with legal obligations under Australian law

We will only use or disclose your personal information for the primary purpose for which it was collected or as otherwise permitted by the APPs.

 

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business

  • Legal authorities when required by law or to protect our rights

  • Business partners in case of a merger, sale or acquisition

If we disclose your personal information to overseas recipients, we will take reasonable steps to ensure they do not breach the APPs in relation to that information.

 

4. Cookies and Tracking Technologies

We may use cookies, web beacons and similar tracking technologies to improve our services and analyze usage. You can manage cookie preferences through your browser settings.

 

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration or disclosure. However, no method of transmission over the internet is 100% secure.

 

6. Your Rights Under Australian Privacy Law

Under the APPs, you have the right to:

  • Access and request correction of your personal information

  • Withdraw consent for certain types of data processing

  • Make a complaint if you believe we have breached the APPs

To exercise these rights, contact us at victoria@carteer.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

 

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

 

Carteer Property & Design
Email: victoria@carteer.com.au

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